Yesterday afternoon I decided that I would like a cup of Chai Latte. I have a Keurig coffee maker and I have creamy Chai Latte K-cups. Yum! That chai would hit the spot. I put the package in the machine and received the following message:
What?! You are kidding me. I checked the K-cup, it said, "Keurig" on it. I tried again and received the same message. So… since the company provided a number, I called, and talked with the official "Oops" folks at Keurig. (I'm not kidding! When you call the number you get a recording that says, "Thank you for calling the Keurig Oops line….")
It seems that Keurig has ramped things up a bit. They have made their new machines smart enough to 'read' whether the user has an official "Keurig" K-cup, or some other brand. The packaging of their K-cups has been changed. New products have a white or light purple ring around the lid. If the K-cup does not have the ring, the coffee maker won't make the coffee. It's as simple as that!
Or is it?
Don't tell Dreaming she can't have her Chai and slurp it, too!!!
There's more than one way to skin a cat!!
I do need to say that Keurig has been wonderful to me over the years. We bought our first machine in 2010. It is still making wonderful coffee. However, it is on the motor home, and so is Mr. Dreamy…. in Alabama. So, if I wanted coffee, and to eliminate the need of lugging the Keurig back and forth (always the last thing on the coach and the first thing back in the house) we decided to get another. When I called the "Oops" line, I was offered a coupon that I could use when I made my first order of products online.
Way to go!!!!
ReplyDeleteWe were looking to get another Keurig for the Co house and I started reading reviews and saw all the irate comments about this....and yes, taping another top on the "old " one was one trick being used. We didn't buy one and will wait till we are back there but I will NOT get the 2.0 version. Many people are returning theirs. So enjoy the blog.....and you're sense of humor .!
ReplyDeleteUh oh! I hope we do t have problems. Our older model is on the bus. We picked the one with the carafe because sometimes Scott will have 3 cups of coffee. I have had great customer service with Keurig - so I will keep my fingers crossed!
DeleteI love my Keurig. I debated which to buy, and since it's just the 2 of us, I bought the mini. So glad I didn't buy the 2.0. I thought about it.
ReplyDeleteWe looked at the mini but we are both so lazy we didn't want to fill up the tank for each cup! Sad, but true!
DeleteWell you rock! :) We have a Keurig too...but so far no problem:)
ReplyDeleteThis is our second Keurig. Our first is 4-years old and is doing done. It is on the motor home, so we needed another.
DeleteOh dear, that rule sounds absurd about the machine reading the label. We prefer grinding coffee beans and brewing coffee that way. Glad you figured out how to defeat the machine.
ReplyDelete